Steer Planet - Show Steers and Club Calves Forum

Not me, too many good options out there! I had a negative experience about 4 years ago that caused me to make a change. I have no regrets and have been very happy with the"relationship" I have with my current semen provider. He always has time for me.

Quote from: Buck on January 26, 2015, 05:20:29 PM

Not me, too many good options out there! I had a negative experience about 4 years ago that caused me to make a change. I have no regrets and have been very happy with the"relationship" I have with my current semen provider. He always has time for me.

That's the way it should be. I don't care if I buy the best, I want the best customer service tho. If not you won't see a dime from me.

So when your waiter is rude to you
You guys just get up and leave?

Absolutely not! I would acknowledge their rude behavior before I left and told him and the manager I would not be back.

None of my comments were intended to bash or praise any one particular individual. I am 56 years old and still believe that a man's word is his bond and a handshake is still binding. Call it "old school" or whatever you choose but customer service and being treated like you are significant is something that is still highly valued by many Americans. I predict that if all bull owners/ semen suppliers were honest and had the ability to track the end user. The total amount of semen sold to individuals that ordered 50 or less straws/ year would far exceed the total of those over 50. I do understand that your original post was a request for information/ clarification. If you will check I asked a similar question a couple of weeks ago. I just thought it was a good opportunity to weigh in on doing business. I have made some of the same mistakes! Back in the late 70s and 80s I was raising purebred Duroc seedstock. I had big dreams of selling a few top breeders a boar for big money and I struggled. It wasn't till I had a conversation with an older breeder that I began to see things differently. He said basically " I sell 200 purebred boars / year to commercial producers for $300.00 each. How long do you think it is going to take you to sell a $60,000.00 boar?" You can go from being on top of your game one day to struggling the next or "from the penthouse to the outhouse" very quick. During those good times you need be building a customer base that will take you through the bad times and there will be bad times, there always are. Again, I do understand the intent of the original post. Just sharing some thoughts that may help someone along the way.

Ive never dealt with either in person but Matt has reposted several of my pictures on the blog/website with my contact info which has led to several nice sales. He's also answered any question I've ever had.

Matt has taken care of me anytime I've ever had a question or needed something.

You really think if he was that bad on customer service he'd be successful? 

No matter what business in, you focus your time and energy on your biggest accounts.  If you want something from someone, CALL, don't just email or Facebook.  He does have other employees that can help.  You probably can't get every question answered by the president of a car dealership - that's the salesmen's job.

OLD NEWS DUMB  LOSERS Yes act in the sole interest of one loudmouths ego making rediculous claims with no basis whatsoever  More and more republicans are coming out against these attacks on them and everybody else-YOU WONT Make America Stupid Again-Sorry this a country by the people and FOR the people ALL PEOPLE- REPUBS DEMS CATHOLICS PROTESTANTS BAPTISTS BUDDISTS ETC BLACK WHITE RED YELLOW AND ALL THOSE WHO WOULD NOT SUPPORT TERRORIST OR ANY THREATS AGAINST OUR HOMELAND SECURITY-THE ELECTION HAS BEEN DECIDED BY THE PEOPLE-AND AGAIN BY THE MUNICIPALITIES WHO HAVE  BEEN BADGERED IN A NO CLASS BARRAGE OF STUPIDITY WHICH HAS HAD NO EVIDENCE WHAT SO EVER BROUGHT FORTH IN ANY COURT AND HAS BEEN A COMPLETE FIASCO AND FAILURE BEFORE REPUBS AND DEMS ALIKE -MANY OF THE AREAS REFUSING TO GO ALONG WITH THE SUBVERSION OF THIER TALLYS RECOUNTS ETC ARE ALSO REPUBLICAN MAJORITIES WHO ARE NOW BEING THREATENED AS TRAITORS BY NO IQ CRETINS-CERTAIN TO BE ROUNDED UP BY THE FBI  THESE REPUBLICANS-ARE NOT STUPID BECAUSE OF  POLITICAL AFFILIATIONS AND HAVE PUBLICLY COME OUT ON THE SIDE OF THE USA WHICH IS THE SWORN DUTY THEY BELIEVE IN- CONTRARY TO THE ACTIONS OF THAT POMPOUS POTENTATE WHO HAS VIOLATED THE VERY SPIRIT OF DEMOCRACY  SINCE HE TOOK OFFICE TAKE YOUR 100 PLUS MILLION AND GET OUT OF TOWN