Malinda said:Guess I am going against the grain again, but here goes:
About 10 years ago I had trouble getting the ASA to call me back, delays in getting papers, etc. But in the last few years I have had no trouble. I called the ASA today to ask Shirley a question. She was gone to lunch, I left a message and my call was returned within 10 minutes.
Just a thought: I always give them my ASA number to aid them in finding my account.
Malinda - they probably like you better than they like me! ;D dl